Introduction

Welcome to Alex Containers. By accessing and using our website, services, or purchasing products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you may not access or use our services.

2. Definitions

• “We,” “Us,” “Our” refers to Alex Containers.
• “You,” “Your” refers to the individual or business using our website or purchasing our products.
• “Products” refers to the shipping containers and related services offered by Alex Containers.

3. Ordering Process

• To purchase a product, you may inquire via the ‘WhatsApp Us’ button or by contacting us directly through the contact form or email.
• Once your order is confirmed, a quote will be provided outlining the product specifications, costs, delivery charges, and any customizations.
• A deposit or full payment (as agreed) will be required to process your order.

4. Pricing and Payments

• All prices listed on our website are subject to change without notice.
• Payment terms will be agreed upon when placing the order. We accept payment via bank transfer, credit/debit card, or any other method mentioned during the purchasing process.
• A full invoice will be issued, including any applicable taxes and delivery charges.
• Failure to make timely payments may result in delays or cancellation of your order.

5. Delivery

• Delivery Timeframe: We aim to deliver within the estimated time agreed upon during the ordering process. However, delivery times may vary depending on your location and product availability.
• Delivery Charges: Delivery charges are based on the container size, delivery location, and any special handling requirements.
• Customer Responsibility: It is your responsibility to ensure that the delivery location is accessible for large vehicles. Any additional costs due to access issues will be borne by you.
• Risk of Loss: Ownership of the container transfers to you once the product is delivered and accepted at your location.

6. Product Condition and Warranty

• New Containers: These containers are in pristine condition and come with a manufacturer’s warranty where applicable.
• Used Containers: These are sold in “as-is” condition and are inspected to ensure structural integrity. Used containers may have cosmetic imperfections such as rust, dents, or scratches.
• Customization Warranty: Any customizations made to the containers are warrantied for defects in workmanship for a period of 12 months.

7. Return and Refund Policy

• Custom Orders: Customized containers cannot be returned or refunded once production has begun.
• Non-Custom Orders: Returns of standard containers may be accepted within 14 days of delivery, provided the container is in the same condition as delivered. The cost of return shipping is your responsibility, and a restocking fee may apply.
• Damaged Goods: If your container arrives damaged, you must notify us within 48 hours of delivery. We will assess the damage and provide a replacement or repair where applicable.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising out of your use of the product, including but not limited to loss of business, profits, or data. Our total liability for any claims, regardless of the form of action, will not exceed the total price paid for the product.

9. Force Majeure

We are not responsible for any delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, accidents, or governmental actions.

10. Intellectual Property

All content on this website, including images, text, graphics, and logos, is the property of Alex Containers and is protected by copyright and trademark laws. You may not reproduce, distribute, or otherwise use our content without prior written consent.

11. Privacy Policy

By using our website and services, you consent to the collection and use of your personal information in accordance with our Privacy Policy. We do not share or sell your information to third parties without your consent.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes arising out of or related to these terms will be resolved in the courts of [Insert Country/State].

13. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.